Terms & Conditions

Please read these terms carefully before using our services.

Introduction

Welcome to turkeyairportsassistance.com, operated by Universal Travel Assistance LLC. By using this service, you accept these terms and conditions.

Limited License

Users receive a "limited, non-exclusive, revocable, and non-transferable license" to access the site. The company may change, suspend, or discontinue services without notice. Users cannot own, sell, lease, or create derivative works from the site or its contents. Minors under 18 cannot register or transact on the platform. Services displayed constitute an invitation to offer; your order is an offer subject to acceptance or rejection by the company.

Eligibility

Only those capable of forming legal contracts may use the site. Users outside the UAE must comply with local laws. The company provides services only within its jurisdiction and won't be liable for orders from outside that area.

Pricing Information

The company strives for accurate pricing but reserves the right to refuse or cancel orders with incorrect prices or information. Payment is processed before service delivery. If canceled after payment, refunds go to your card account only — no cash disbursements. Prices and availability may change without notice.

Cancellation by turkeyairportsassistance.com

The company reserves the right to refuse or cancel any order for any reason, including service limitations, pricing errors, fraud concerns, or account manipulation. If your card is charged before cancellation, the amount reverses to your account.

Cancellations by the Customer

Cancellations before processing receive full refunds. Once processed, orders cannot be canceled. The company determines processing status, and customers accept this decision without dispute.

Credit Card Details

You confirm that credit card details provided are correct and lawfully owned by you. The company won't share this information with third parties except for fraud verification or by legal requirement. Users are responsible for card confidentiality. The company won't be liable for credit card fraud; liability rests with the cardholder.

Fraudulent / Declined Transactions

The company reserves the right to recover service costs, collection charges, and legal fees from those using the site fraudulently. Legal proceedings may be initiated against fraudulent users.

Electronic Communications

By visiting the site or emailing, you consent to electronic communications. The company communicates via email or site notices. You agree that electronic communications satisfy legal writing requirements.

User Agreements and Confirmations

Users agree that:

  • Extra redelivery costs from incorrect information will be charged to them
  • Services will be used lawfully only
  • All information provided is authentic and true; the company may validate details and reject registration if information is false
  • Service access and transactions occur at sole user risk
  • Delivery addresses are correct
  • Service descriptions are reviewed before ordering

Prohibited uses include disseminating unlawful or obscene material, transmitting criminal content, gaining unauthorized system access, interfering with others' use, breaching applicable laws, or making unauthorized copies of copyrighted materials.

Modification of Terms & Conditions

The company may modify these terms anytime without notice. Users should regularly review updates. Continued use after changes constitutes acceptance.

Governing Law and Jurisdiction

These terms are governed by UAE law. UAE courts have exclusive jurisdiction. Disputes are referred to an independent arbitrator appointed by Universal Travel Assistance LLC, with decisions final and binding. Arbitration occurs in Dubai under UAE law.

Copyright & Trademark

The company and its suppliers reserve all intellectual property rights. Access doesn't grant licenses to anyone. All content use beyond personal, non-commercial purposes requires permission. The company's names, logos, and marks are trademarks of Universal Travel Assistance LLC. Third-party references don't imply endorsement.

All site materials are for personal, non-commercial use only. Downloading or copying is permitted for personal use exclusively. No reproduction, distribution, modification, or derivative works are allowed. All software is protected by international copyright laws.

Objectionable Material

Users understand they may encounter offensive content at their sole risk. The company has no liability for objectionable material.

Indemnity

Users agree to defend, indemnify, and hold harmless the company, its employees, directors, officers, and agents from claims arising from user actions or inactions, breaches of representations, non-fulfillment of obligations, or violations of applicable laws.

Termination

Either party may terminate this agreement anytime. Termination requires discontinuing site use. The company may terminate immediately without notice or liability. Users must destroy downloaded materials upon termination. Obligations for already-ordered services survive termination.

E-Communications

Users consent to electronic communications via email or site notices, which satisfy legal writing requirements.

Disclaimer

Universal Travel Assistance LLC reserves the right to cancel orders in these cases:

  • Images used for illustrative purposes only when wrongly advertised
  • Wrong prices due to bulk updates
  • Wrong descriptions due to internet capture errors or regional feature differences

Entire Agreement

If any provision is invalid, it's superseded by a valid provision matching the original intent. This agreement constitutes the entire agreement between user and company, superseding all prior communications.

Orders Held / Delayed

Service delivery may be delayed if information is incomplete or incorrect. Orders may be held if banks question transaction authentication.

Transaction Currency

The standard currency is US Dollars. Non-US card issuers may charge foreign transaction fees and apply different exchange rates. Visa and Mastercard are accepted.

For Visa payments, users may complete Verified by Visa security checks via popup. For Mastercard, Mastercard SecureCode security checks may apply via popup. These passwords differ from ATM PINs. Unregistered users should contact their bank. Incorrect or missing passwords prevent successful bookings.

Universal Travel Assistance is an LLC registered in Dubai, UAE.